Recovery of money from car loans – Martin Lewis, a UK consumer advocate and personal finance expert, is offering a FREE tool and guide to help consumers recover money from car loans that may have been affected by a hidden discretionary commission scandal (do you need a private pension?).
The scandal:
In 2019, it was revealed that some of the UK’s largest financial institutions were paying hidden discretionary commissions to their staff for selling financial products, including car loans. These fees were not disclosed to customers, meaning they may have paid more than necessary for their loans.
What can you do:
If you have purchased a financed car in the last 6 years, it is possible that you have been affected by this scandal. Martin Lewis’s tool allows you to check whether your finance has been affected and, if so, provides instructions on how to get your money back.
The guide:
Martin Lewis’s guide provides in-depth information about the hidden discretionary commission scandal, how it affects consumers and how you can get your money back. The guide also includes real-life case examples of consumers who have successfully recovered money.
How much can you recover?
The amount you can recover will depend on the individual circumstances of your case. However, some consumers have recovered thousands of pounds.
How to get help:
To use Martin Lewis’s tool and get the guide, visit his website.
Tips for you: If you have purchased a financed car in the last 6 years, it is important to check whether you have been affected by the hidden discretionary commission scandal. Martin Lewis’s tool and guide can help you get back the money you’re entitled to, for example.
The UK’s Financial Conduct Authority (FCA) estimates that 95% of car finance companies used a commission model and 40% had the crucial “discretionary commission arrangements”.
This means that many consumers may have been affected by the hidden discretionary commission scandal and may be entitled to a refund.
Verification list:
Use this updated checklist to determine whether you are likely to be affected by the scandal:
- Did you buy a financed car in the UK before 28 January 2021? If so, continue reading. If not, you probably won’t be affected by this scandal.
- Have you checked that your meter readings are up-to-date? If not, do it now. Accurate meter readings are essential to ensure you are not overpaying for energy. (Note: This question appears to be related to the previous energy credit topic, not auto financing. Please check that the question is correct.)
- Do you know if your car financing company used a commission model and discretionary commission arrangements? You can find this information in your financing contract or by contacting the company, for example.
- Have you checked whether you were affected by the scandal? Martin Lewis’ free tool can help you with this.
- Are you willing to wait until September 25, 2024 (or possibly later) to claim your money? The FCA is still investigating the scandal and complaints will not be accepted until that date.
Actions:
If you answered “yes” to all the questions above, you are likely affected by the hidden discretionary commission scandal in auto financing. You must take the following measures:
- Check to see if your car financing company used a commission model and discretionary commission agreements.
- Check if you have been affected by the scandal using Martin Lewis’s tool.
- Please wait until September 25, 2024 (or possibly later) to claim your money. The FCA will provide further information on how to do this once the investigation is complete.
- Consider seeking professional help from a lawyer specializing in consumer law.
The hidden discretionary commission scandal in car finance has affected millions of consumers in the UK. If you think you may have been affected, it is important to act now to ensure you receive the money you are entitled to. The FCA will provide further information on how to do this in September 2024.
Recovery of money from car loans – Comments:
- You should always consult a qualified professional for specific advice regarding your situation.
- Information about the deadline for complaints may change, so it is important to check with the FCA for the latest updates.
While Martin Lewis’s blog and the information above provide valuable resources for those affected by the hidden discretionary commission scandal in auto finance, it is understandable that some consumers still feel lost or don’t know where to start, especially if they don’t have all the details at hand.
To help those who find themselves in this situation, I present some additional tips and resources that may be useful:
1. Gather as much information as possible:
- Financing Contract: Even if you don’t have access to all the documents, look for your vehicle’s financing contract. It may contain important information such as the name of the creditor company, contract date, financing amount, vehicle model and other relevant details.
- Bank Statement: Check your bank statements for the period in which you financed the vehicle. They can show the payments made, and the institutions involved in the transaction.
- Company Communications: Review your emails, correspondence, and text messages to see if you have received any communications from the creditor company regarding the scandal, for example.
2. Use online tools:
- Martin Lewis Hardware: A free tool from Martin Lewis (https://www.moneysavingexpert.com/) can help you check whether your financing has been affected by the scandal.
- Government Websites: Financial Conduct Authority (FCA) (https://www.fca.org.uk/) and Financial Ombudsman Service (FOS) (https://www.financial-ombudsman.org.uk/) can provide information and guidance on how to complain about financial companies.
3. Seek professional help:
- Consumer Protection Organizations: There are several non-profit organizations that offer support and guidance to consumers on financial matters. Contact an organization in your area for more information and assistance.
- Consumer Law Attorneys: If you feel overwhelmed or need specific legal advice, consider consulting a consumer law attorney, for example.
4. Be persistent:
Remember that the complaints process can take time and require persistence. Don’t give up if you don’t receive an immediate or satisfactory response. Continue seeking your rights and use the resources available to help you.
Additional Resources:
Recovery of money from car loans – Conclusion:
Even if you don’t have all the details to hand, you can still find someone to complain to and pursue your rights in relation to the hidden discretionary commission scandal in car finance. Use the resources and tips provided in this guide to help you with this process.



